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first_img OpenAI is facing a class-action lawsuit, accused of allowing outsourced personnel to read ChatGPT conversations

Two ChatGPT users from California filed a proposed class action lawsuit against OpenAI in the United States District Court for the Northern District of California this month, accusing the company of failing to adequately inform users that their real conversations were being handed over to external contractors for processing. The lawsuit was served to OpenAI on September 2, focusing on its internal initiative Project Lily. According to the complaint, "AI data reviewers" and "chatbot evaluators" recruited through a third-party staffing company read real ChatGPT prompts and complete conversations, summarize user intent, and score and comment on responses from four models on a scale of 1 to 7.This process is known in the industry as reinforcement learning from human feedback (RLHF), which is a fundamental method for enhancing chatbot capabilities. The complaint states that users were never explicitly informed that a person, rather than a machine, might be reading their conversations. OpenAI filters conversations through an automated system before human review, but the complaint alleges that the filters cannot intercept all content, and personal details sometimes still reach contractors. 404 Media first reported on the project on September 14 and found that the reviewers' dashboard included "user memory summaries," which could expose users' approximate locations, occupations, or private life information, even though usernames had been removed.OpenAI stated that such reviews aim to reduce two behaviors: chatbots behaving too much like humans and overly catering to users, referred to by researchers as "flattery." The complaint raises eight legal claims, including violations of California's Unfair Competition Law, Consumer Privacy Act, and common law claims for intrusion into private affairs, with the plaintiffs seeking damages, restitution of unjust enrichment, and punitive damages.

first_img Security personnel at California technology company plan to strike this week

According to Business Insider, security staff providing services to tech companies such as Anthropic, Google, and OpenAI in California plan to strike this week, which may lead some tech companies to close their offices and require employees to work from home. On Tuesday morning local time, security personnel submitted a 72-hour strike notice to the relevant companies, planning to refuse to participate in work shifts starting from 4:30 AM on Friday.The United Service Workers West Union stated that the security personnel who may participate in the strike are responsible for guarding the offices of companies like Amazon, Microsoft, Salesforce, OpenAI, Anthropic, Google, Meta, and Nvidia. Currently, tech companies in the Bay Area have not announced any office closures due to the strike. This labor dispute involves several security service companies, including Allied Universal, Securitas, and GardaWorld, with the union representing approximately 14,000 security personnel in California. Negotiations over a new labor contract have been ongoing for several months.Security personnel are demanding higher wages, improved healthcare benefits, and better job training. A union spokesperson stated that both parties will continue negotiations on Wednesday and Thursday of this week, and as of Tuesday, the strike has not been finalized. The union plans to organize a march for security personnel in downtown San Francisco on Tuesday, ending at the Salesforce Tower, where Salesforce's headquarters is located. On September 3, security personnel voted to authorize the strike at a rally in San Francisco.

Next week's macro outlook: Focus on US-Iran negotiations and changes in the Federal Reserve personnel, with the Middle East situation repeatedly disturbing the market

According to Jinshi reports, global markets significantly rebounded over the past week driven by expectations of easing tensions in the Middle East, but core uncertainties remain unresolved. Iran once announced the opening of the Strait of Hormuz, leading to a rapid decline in oil prices, a broad strengthening of risk assets, U.S. stocks reaching new highs, a weakening dollar, and gold approaching the $4900 mark. However, Iran subsequently signaled that it "is still under military control," combined with the U.S. maintaining sanctions against Iran, which has heightened market concerns about the volatility of the situation.On the macro level, the biggest variable next week will still be the progress of U.S.-Iran negotiations. U.S. President Trump stated that negotiations may advance over the weekend and warned that if an agreement is not reached by next Wednesday, the ceasefire could end, and there is a risk of renewed conflict; meanwhile, Iran's attitude towards negotiations remains cautious, especially with significant differences on key issues such as uranium enrichment. The market has currently shifted from "pricing in conflict escalation" to "pricing in a path to easing," but any sudden changes could still trigger sharp asset fluctuations.In terms of interest rate expectations, the decline in energy prices has alleviated inflationary pressures, and the market's expectations for a rate cut by the Federal Reserve this year have risen to about 60%. At the same time, Federal Reserve Chair nominee Kevin Warsh will attend a Senate hearing next week, and his policy stance (especially whether it leans dovish) will become an important variable affecting gold and risk assets.On Tuesday at 20:30, U.S. March retail sales month-on-month;On Thursday at 20:30, U.S. initial jobless claims for the week ending April 18;On Thursday at 21:45, U.S. April S&P Global Manufacturing/Services PMI preliminary;On Friday at 22:00, U.S. April University of Michigan Consumer Sentiment Index final value, one-year inflation expectations final value;In the short term, the market's main focus will revolve around three major variables: progress in U.S.-Iran negotiations, oil price trends, and signals from the Federal Reserve.
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