Bitget CEO live-streamed a response to the platform's first security incident in eight years: the attack originated from a vulnerability in a third-party security product, and the losses will be covered by the user protection fund

In today's community live broadcast, Bitget CEO Gracy responded to recent security incidents and the platform's financial status. She candidly stated that this is the first security incident encountered since Bitget was established 8 years ago. After a complete trace, it was found that hackers exploited vulnerabilities in third-party security products to steal internal network access credentials, forged withdrawal commands to the wallet system, and deceived the wallet into executing abnormal transfers that bypassed risk checks. Gracy emphasized that no private keys were leaked, and cold wallets were unaffected; specific technical details will be disclosed in the formally released security report.

Gracy pointed out that the verified losses from this incident are within the coverage of the protection fund, and user funds are not affected. The platform's own funds exceed $1.4 billion, which includes approximately $464 million in the user protection fund. The platform will continue to uphold the security commitments made when the protection fund was established in 2022, planning to replenish the fund to the baseline of $300 million within a week.

"The protection fund is not just a slogan, but an important mechanism that provides tangible security for users in the event of extreme security incidents," Gracy stated. In the face of sudden security challenges, the platform's comprehensive strength and its ability to take responsibility are important criteria for measuring its risk response capability and long-term credibility. Bitget will continue to uphold its long-term commitment to prioritize user interests.