Bitget is collaborating with Mandiant and Slow Mist to investigate the security incident, and the platform's recharge, trading, and other functions are still operating normally
Bitget CEO Gracy Chen stated that Bitget is conducting a comprehensive investigation into the recent platform security incident in collaboration with independent third-party expert Mandiant and Slow Mist. The platform will continue to release the latest updates through official channels.
He emphasized that ensuring user safety is Bitget's top priority at the moment, and user balances remain intact. The Bitget User Protection Fund will cover the impacts caused by this platform-level incident. The Bitget Wallet is a self-custody wallet, using infrastructure that is completely separate and independent from Bitget Exchange, and therefore was not affected by this incident.
Currently, the recharge, trading, and reward functions of Bitget Exchange are still operating normally. The withdrawal function remains suspended during additional security checks and will be reopened as soon as the platform confirms it can be safely restored.







